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Preparing for a phone call to a removals company

 Before You Call a Removals Company: A Guide to preparing for your move.

Planning a house move in Manchester or beyond? Before you pick up the phone to call a removals company, taking time to prepare properly can save you money, stress, and last-minute surprises.

At Manchester Removals and Storage, we have experience of thousands of moves. One thing we know for certain: the more prepared you are before requesting a quote, the smoother your move will be.

This in-depth guide explains exactly how to prepare before contacting a removal company — including what information movers need, how to create a home inventory, and how to ensure your quote is accurate.


📞 Why Preparation Matters Before Requesting a Removals Quote

No two house moves are identical.

Even two properties with the same number of bedrooms can vary dramatically in:

  • Volume of furniture

  • Access restrictions

  • Packing requirements

  • Distance between properties

  • Storage needs

Because of rising operational and survey costs, many professional removal companies now offer:

  • Telephone consultations

  • Video surveys

  • Online inventory forms

  • Email-based quotations

This allows movers to assess whether their service fits your budget before arranging a physical visit.

Being organised at the enquiry stage ensures:

  • You receive an accurate estimate

  • The right vehicle size is allocated

  • The correct number of movers are scheduled

  • There are no hidden surprises on moving day


🏡 Property Type & Access: What Movers Need to Know

One of the most important factors in a removals quote is access.

Key Questions a Removals Company Will Ask:

  • What type of property are you moving from and to?

    • Detached house?

    • Semi-detached?

    • Terraced property?

    • Apartment or flat?

  • Is there parking available for a removals lorry?

  • Are there any height or width restrictions?

  • Are there stairs, lifts, or long carry distances?

  • Will furniture fit in the lift?

  • Are there tight staircases or narrow doorways?

If you live in an apartment building, clarify:

  • Which floor are you on?

  • Is the lift large enough for sofas and wardrobes?

  • Are there time restrictions for moving?

Failing to mention access challenges early can result in:

  • Underestimated quotes

  • Additional charges

  • Delays on moving day

Being transparent helps your removal company plan properly.


📝 Create a Detailed Home Inventory (This Is Crucial)

Before making enquiries, walk through your home and compile a full list of items to be moved.

Why an Inventory Is Essential

Removal companies calculate quotes based on:

  • Volume (cubic footage)

  • Weight

  • Labour required

  • Vehicle size needed

Without a clear inventory, quotes may be inaccurate.

How to Create a Moving Inventory

You can:

  • Use an Excel spreadsheet

  • Create a room-by-room list

  • Take photos or video walkthroughs

  • Use a digital inventory app

Include:

Large Items

  • Beds (size matters – single, double, king)

  • Wardrobes

  • Sofas (2-seater, 3-seater, corner)

  • Dining tables

  • Sideboards

  • Fridge/freezer

  • Washing machine

  • Tumble dryer

Medium Items

  • Bookcases

  • Coffee tables

  • TV units

  • Office desks

  • Garden furniture

Specialist Items

  • Pianos

  • Gym equipment

  • Safes

  • Aquariums

  • Antiques

  • Artwork

Benefits of Preparing an Inventory

  • You won’t forget anything

  • Quotes will be more accurate

  • You won’t need to repeat details

  • The move coordinator can plan efficiently

  • You can easily compare multiple quotes

Simply email the inventory to your removal company and allow them to assess your move properly.


📦 Estimating Boxes & Packing Requirements

One of the biggest unknowns during a move is the number of boxes required.

Although it’s difficult to estimate precisely, providing a rough idea helps movers determine:

  • Packing material costs

  • Time required

  • Labour needs

Typical Box Estimates

  • 1-bed flat: 15–25 boxes

  • 2-bed house: 25–40 boxes

  • 3-bed house: 40–60 boxes

  • 4+ bed property: 60–100+ boxes

Ask yourself:

  • Are you packing yourself?

  • Do you need partial packing?

  • Would you prefer full professional packing?

Professional packing services reduce:

  • Breakages

  • Stress

  • Time pressure

They also ensure fragile items are fully insured.


🔧 Dismantling & Reassembly of Furniture

As you walk around your home compiling your inventory, consider:

  • Will the wardrobe fit through the door?

  • Does the bed need dismantling?

  • Does the dining table separate?

  • Will doors need removing?

Most professional movers offer:

  • Dismantling services

  • Reassembly at your new home

However, this must be factored into your quote.

If you don’t mention dismantling requirements early, your removal company may:

  • Underestimate labour time

  • Require additional crew on the day

  • Adjust pricing unexpectedly

Planning ahead avoids this.


🚛 Distance & Moving Day Logistics

Removal companies will also need to know:

  • Moving date (or flexibility)

  • Distance between properties

  • Completion timing

  • Key collection arrangements

  • Storage requirements

If there’s a chain involved, explain:

  • Are you first-time buyers?

  • Is there a delayed completion?

  • Do you need overnight storage?

Providing this detail ensures your removal company can:

  • Schedule vehicles efficiently

  • Allocate sufficient team members

  • Plan contingencies


💷 Budget Discussions: Be Open

It’s perfectly acceptable to discuss your budget.

Many professional removal companies will:

  • Provide different service options

  • Suggest partial packing

  • Recommend storage solutions

  • Adjust labour numbers to suit

An early estimate avoids wasted time on surveys that exceed your budget.


🖥️ Modern Moving: Virtual Surveys & AI-Driven Quotes

The removals industry has evolved.

Many companies now offer:

  • Video call surveys

  • AI-assisted volume calculations

  • Digital booking systems

  • Online document signing

This allows entire moves to be arranged without an in-person visit — provided accurate information is supplied.

The more detail you give, the more precise the quote.


📋 Checklist: Prepare Before Calling a Removals Company

Here’s your quick-reference guide:

✔ Create a full home inventory
✔ Note dismantling requirements
✔ Estimate box quantities
✔ Identify access restrictions
✔ Confirm parking availability
✔ Check lift dimensions
✔ Confirm moving dates
✔ Consider packing options
✔ Be clear about storage needs
✔ Decide your budget range


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🧠 How Being Organised Gets You a Better Quote

When you are prepared:

  • Movers can allocate correct resources

  • Labour time is estimated properly

  • The right vehicle is assigned

  • Your move runs efficiently

  • There are no last-minute complications

An organised customer allows a removal company to:

  • Price competitively

  • Reduce risk

  • Deliver a smoother moving day


🚀 Final Thoughts: Make the Call with Confidence

Preparation transforms your moving experience.

Before calling a removals company:

  • Know what you’re moving

  • Understand your access situation

  • Consider packing needs

  • Be open about your budget

When you’re organised, removal companies can provide accurate, transparent quotes — and your move becomes far less stressful.

If you’re planning a move in Manchester or the surrounding areas, taking these steps before you enquire will ensure everything runs smoothly from first call to final box.


 

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3 Responses

  1. Good advice. During your move, I’d also recommend labelling your boxes with the contents and which room they should be moved to as well.

    And don’t forget to keep the tea and kettle handy!

  2. Moving is being made easier now-a-days with the help of removal companies. Removal companies aren’t just restricted to home removal, but also can shift your office from place to place. A removal company of this kind is referred to as an office removal company. These companies offer office and business removals service to companies of all sizes across the place. The on-site project and move managers of these removal companies will manage the process from start to finish, ensuring your business is not disrupted during this time of change. In this kind of removal, office along-with the staffs gets moved. Several services include space planning, furniture procurement, IT systems transfer and installation, refit and refurbishment services and asset management. For corporate moving extreme care is taken by these removal companies to ensure that staffs are in the hands of professionals up and running as quick and hassle free as possible.

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